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Invite your team

Open in Soap NotesSettings › TeamTeams plan and above

Adding people to your account gives each of them their own login, their own availability and their own caseload. Permissions decide what a person can see, which matters more here than in most software: a receptionist needs the calendar and not the clinical notes.

How to do it

  1. 1

    Open Settings, then Team

    Invite by email. They set their own password when they accept.

  2. 2

    Give them a role

    The role decides what they can reach. Someone booking appointments does not need access to the notes taken in them.

  3. 3

    Set their availability

    Each practitioner has their own working hours, so the booking page offers the right slots for the right person.

Questions

Can a colleague see my clients' notes?
Only if their role allows it. Permissions are checked per feature rather than granted wholesale, and clinical screens are among the ones you can withhold.

Related guides

Last reviewed 2026-09-04.