Soap Notes vs Jane
Soap Notes vs Jane: pricing & features compared
Jane is a established clinical platform for allied-health clinics, with insurance billing and telehealth. Soap Notes is a simpler, lower-cost all-in-one for coaches and cash-pay practices, with a free plan and no per-staff fees.
Pricing & features last reviewed September 2026.
The short version
Choose Jane if you run an allied-health or multi-practitioner clinic that needs insurance billing and telehealth. Choose Soap Notes if you want a simpler, lower-cost all-in-one, with a free plan, for coaching or cash-pay work.
Jane is widely used by allied-health clinics, physiotherapy, massage, chiropractic, and mental health, that need clinical charting, online appointments, and insurance billing. Soap Notes covers the everyday essentials, notes, scheduling, invoicing, and a client portal, in one simpler tool that starts free, has no per-practitioner add-on fees, and costs less for solos and coaches. The right choice depends on whether you run a multi-practitioner clinic that bills insurance, or want an affordable, easy all-in-one.
Feature-by-feature
| Feature | Soap Notes | Jane |
|---|---|---|
| Free planJane offers a hands-on demo account but no free tier or free trial. | ||
| Starting paid priceJane's Balance plan is capped at 20 appointments a month. Past that you move to Practice at CAD $79/mo. | $36/mo (Standard, billed annually) | CAD $54/mo (Balance) |
| Per-staff license feesBalance covers one practitioner and has no additional-staff fee. Practice and Thrive include one practitioner and charge a monthly fee for each extra one, part-time included. | None | On Practice and Thrive |
| Appointment limits | None on paid plans | 20/month on Balance |
| SOAP / structured session notes | ||
| Reusable note templates | ||
| Scheduling with reminders | ||
| Secure client portal | ||
| Invoicing & card payments | Via Stripe | |
| Insurance billing & claimsCAD $20/mo on top of the plan, plus a fee per additional practitioner. | Paid add-on | |
| Built-in telehealth / videoOne-to-one telehealth is included in Jane's plans. Group telehealth is a further CAD $15/mo per practitioner. | ||
| Designed for non-clinical coaches | Clinically focused | |
| Data encryption & role-based access | ||
| Pricing model | Flat plans, incl. free | Per practitioner + add-ons |
Who each one is best for
Soap Notes is best for
- Coaches and cash-pay practitioners across niches
- Solos who want a free plan and predictable pricing
- Practices that don't bill insurance
- Anyone who wants one simple tool, not a clinical suite
Jane is best for
- Allied health, physio, massage, chiropractic, mental health
- Multi-practitioner clinics with several staff
- Practices that bill insurance and file claims
- Teams that need clinical charting and telehealth
A closer look
Both tools cover most of the same ground. Here is how each one actually handles it.
Client booking pages
Soap Notes gives your practice its own booking pages at soapnotes.online/book, with a page per practitioner and a page per service, so a client can pick the person and the appointment type without talking to you first. A chosen time slot lives in the URL itself, which means you can send someone a link to a specific appointment rather than to a calendar and a set of instructions. The pages embed in an existing website if you already have one.
Jane: Jane includes online booking on every plan. Its own description is: "Let patients book their own appointments online. Add treatment choices, providers, and more." For a clinic with several practitioners and a reception desk, Jane's booking is built around that shape of business.
Intake forms
Forms are built in Soap Notes and shared as a public link, so a client fills one in before the first session without needing an account. Submissions attach to the client record rather than arriving as email you have to file, and you can start from a template instead of a blank page.
Jane: Jane includes intake forms as standard, describing them as a way to "collect information before patients arrive and reduce your front desk workload." Both tools cover this; the difference is the surrounding software, not the forms themselves.
Services and packages
You define the services you offer and bundle them into packages, so a block of six sessions is sold and tracked as one thing rather than six invoices you reconcile by hand. Payment schedules let a package be paid across instalments.
Jane: Jane also supports this, describing "custom treatment packages and memberships" for ongoing care. If packages are the core of how you sell, both tools will do it.
Automations
Soap Notes has a visual automation builder. You chain steps together, an action, a filter, or a delay, so a booking can trigger a reminder, wait, then trigger a follow-up, with the filter deciding who it applies to. Templates cover the common sequences so you are not starting from an empty canvas.
Jane: Jane's public features page does not describe a workflow automation builder, so we can't compare the two directly here. That is a gap in what Jane documents publicly rather than a statement about what Jane does, and it's worth asking them if this matters to you.
Getting paid
Invoicing runs through Stripe, so card payments land in the account you already use, and invoices can be sent as a public link a client opens without signing in. This is also where the ceiling is: Soap Notes bills clients directly and does not file insurance claims.
Jane: Jane generates and tracks "invoices for services, memberships, and product sales," and adds insurance billing as a paid add-on. If a meaningful share of your revenue arrives through claims rather than from the client, that add-on is the reason to choose Jane.
Pricing compared
Soap Notes
Flat plans, including a free tier
Starter
Up to 5 active clients
Free
Standard
$36/mo billed annually · unlimited clients
$45/mo
Teams
$65/mo billed annually · team features
$81/mo
Jane
Per clinician, per month
Balance
One practitioner · capped at 20 appointments a month
CAD $54/mo
Practice
1 practitioner included · extra practitioners charged monthly
CAD $79/mo
Thrive
As Practice, plus advanced features
CAD $99/mo
Jane pricing checked on jane.app in September 2026, in Canadian dollars. Plan prices cover one full-time practitioner; Practice and Thrive charge a further monthly fee for each additional practitioner, full or part time. Several things sit outside the plan price as paid add-ons: insurance billing (CAD $20/mo plus a per-practitioner fee), AI Scribe (CAD $15/mo per practitioner), group telehealth (CAD $15/mo per practitioner), payroll and websites. Jane has no free trial, though the demo account is open-ended. Check jane.app for current pricing before relying on these figures. Soap Notes prices reflect our current plans.
When Soap Notes is the better choice
If you're a solo coach or a cash-pay practitioner who doesn't bill insurance, much of Jane's clinical and clinic-management machinery is overhead you won't use, and the per-staff and add-on fees add up. Soap Notes gives you the everyday essentials in one place, starts free, and keeps pricing flat and predictable with no per-practitioner surcharges. It's also faster to set up, with no clinical configuration to work through first.
When Jane is the better choice
If you run an allied-health or multi-practitioner clinic, physiotherapy, massage, chiropractic, mental health, that bills insurance and needs deep charting and telehealth, Jane is purpose-built for that and very well regarded. For a clinic that lives in those workflows, its depth is worth the higher cost. If insurance billing and clinic management are core to you, Jane is likely the better fit.
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