Set your working hours
Availability is the layer everything else in scheduling sits on. Your booking page offers slots from it, and an event type without it behind it has nothing to show a client. Set the ordinary week first and handle the exceptions as they come up.
How to do it
- 1
Open Scheduling, then Availability
Set the hours you take clients on each day of the week. Days you leave empty are simply not offered.
- 2
Add the exceptions
Holidays and one-off closures go in here too, so a client cannot book the week you are away.
- 3
Check the advanced settings if you need buffers
Notice periods, gaps between sessions and how far ahead people can book all live under the advanced view.
Availability and your own calendar
Connecting Google Calendar adds a second layer on top of this: anything already in your day blocks the slot in Soap Notes, even when your working hours say you are free. Working hours are the rule, your calendar is the exception.
Related guides
Last reviewed 2026-09-04.